Service
From initial contact, through installation, on-boarding and your latest procedure, D-Scope keeps you informed and responds quickly to your questions.
Modern medicine requires a team effort. Our U.S.-based service team works seamlessly with your relevant teams to:
- On-board medical, technical and admin employees
- Customize software to maximize workflow and productivity
- Explore new ways to utilize, enhance and expand medical media
D-Scope support team members are experts in our products and integrating leading brands of cameras and scopes with our solutions. Their industry knowledge and technical expertise add significant value for every user of the system.
Service
From initial contact, through installation, on-boarding and your latest procedure, D-Scope keeps you informed and responds quickly to your questions.
Modern medicine requires a team effort. Our U.S.-based service team works seamlessly with your relevant teams to:
- On-board medical, technical and admin employees
- Customize software to maximize workflow and productivity
- Explore new ways to utilize, enhance and expand medical media
D-Scope support team members are experts in our products and integrating leading brands of cameras and scopes with our solutions. Their industry knowledge and technical expertise add significant value for every user of the system.
D-Scope Supports All System Users
D-Scope Supports
All System Users
Doctors
Doctors working in clinics, ORs and classrooms quickly become experts at using D-Scope VIA controls and features with live on-boarding instruction, user guide, tutorial videos and help line.
Administrators
D-Scope makes the administrator’s job easier. We have options for funding D-Scope VIA acquisition and support, and ensuring the system works with all your medical media hardware.
IT
As a medical software technology company, D-Scope is sensitive to the role of IT professionals. Most technical issues are resolved with a phone call or remote workstation access.